Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
1. What is A Trip to Remember Travel Agency?
A Trip to Remember Travel Agency is an independent travel agency owned and operated by Stacy Lee Littleton, affiliated with Cruise Brothers. We specialize in crafting personalized getaways, including ocean cruises, European river voyages, all-inclusive luxury resort stays, custom group travel, and complete flight-and-hotel vacation packages. Our goal is to handle all the details so you can simply dream the destination and remember the journey.
2. Why should I use a travel advisor instead of booking online myself?
Booking through an independent travel advisor gives you personalized, expert guidance without the stress of navigating complex options alone. We save you time by researching the best options, helping you secure exclusive cruise deals, insider perks, and managing every detail from your initial intake to your return home. Plus, if anything unexpected comes up during your travels, you have a dedicated advocate in your corner.
3. How do I get started with planning my trip?
Getting started is quick and easy! You can explore options and details directly on our booking site. To begin your custom itinerary, simply fill out our quick client intake form so we can learn more about your dream destination, travel style, and budget. Once received, we will review your preferences and follow up within 24 to 48 hours to schedule a short discovery call.
4. Do you charge planning or booking fees?
As an independent agency affiliated with Cruise Brothers, we offer zero hidden planning fees for our standard booking services, helping you secure competitive rates and supplier-direct pricing.
5. What types of destinations and vacations do you specialize in?
We specialize in a wide range of leisure travel experiences, most notably:
Ocean Cruises & River Cruises (partnering with major lines like Royal Caribbean and others)
All-Inclusive Luxury Beach Resorts (such as adults-only Caribbean and Mexico getaways)
Custom Group Getaways and complete flight-and-hotel packages
6. Do I need travel insurance / travel protection?
Yes, we strongly advise protecting your vacation investment. Travel protection plans help safeguard your trip against unexpected events such as trip cancellations, medical emergencies abroad, flight interruptions, and lost baggage. During the booking process, you will be given the option to accept or formally decline travel protection coverage.
7. What are the passport and identification requirements?
Passengers are entirely responsible for ensuring that their passports, visas, and entry credentials are current and valid. For most international travel and cruises, your passport must have at least 6 months of validity remaining beyond your planned return date. We also verify that names on your legal identification match your booking credentials and flight tickets exactly.
8. How do payments and deposits work?
Rates and availability are set by our travel suppliers (cruise lines, hotels, airlines, and tour operators) and are subject to change until a deposit is paid. Payment schedules must be strictly met to maintain your reservation. Payments are securely processed directly through our supplier portals or via secure credit card authorizations (collecting only the last 4 digits via email/print to ensure strict PCI compliance).
9. What is your cancellation policy?
Supplier cancellation policies apply to all bookings. Deposits and any applicable agency fees may be non-refundable depending on the supplier's terms. All cancellation or change requests must be submitted to us in writing.
10. What kind of support do I receive before and during my trip?
We stay in touch with you every step of the way:
3 to 6 Months Out: We check passport validity, review document names, and secure your travel protection.
30 to 60 Days Out: We assist with online check-ins, pre-booking shore excursions, specialty dining, spa services, and ground transfers.
1 to 2 Weeks Out: We deliver your final e-tickets, itineraries, boarding passes, luggage tags, and carry-on reminders.
During Travel: For in-destination support or emergencies, you can refer to your supplier voucher or contact the 24/7 assistance lines provided with your documents.
11. Do you have a referral program?
Yes! If you refer friends or family members who are planning their next vacation, remind them to mention your name when booking. You can earn credit or special perks toward your next getaway as a thank-you for spreading the word!